Adorniq Shipping Policy

📦 When Will My Order Arrive?

At checkout, you can select Standard Shipping or Express Shipping, with estimated delivery times displayed for each.

Once your order is confirmed, you’ll receive a Shipping Confirmation Email with tracking details so you can follow your parcel.

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🛒 Order Processing Time

• Express Shipping: Processed within 24 hours, dispatched the next day

• Standard Shipping: Processed within 48 hours, dispatched the next day

Processing Days: Monday to Saturday

• Orders placed with Standard Shipping on Friday evening–Sunday or Saturday evening–Sunday will be processed on Monday and dispatched the next day

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⏱️ Estimated Delivery Time

• Most pin codes: 3–5 business days

• Rare delays: 2–3 extra business days due to unforeseen events

You’ll receive a tracking link via email or SMS once your order is with the courier.

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📢 Important Notes / Delivery Issues

• If delivery fails after 3 attempts due to unavailability:

  • Return shipping fee will be deducted

  • Remaining amount refunded as a store Gift Card, valid for 6 months

• Undelivered Orders:
  If your package is returned due to:

  • Incorrect or incomplete address

  • Failed delivery attempts

  • Parcel rejection

  • Unavailability at delivery

  • Unreachable phone number

  Then:

  • ₹200 deduction (or actual two-way shipping cost, whichever is higher) + 5% restocking fee applies

  • Remaining amount refunded as coupon code within 5–7 business days

  • If a customer does not confirm their address within 24 hours, 5% of total order value will be deducted as a restocking & inventory hold fee, and the remaining balance refunded as a coupon code

Once an order is OTP-verified and marked as delivered, Adorniq is not liable for any loss or claim arising after successful delivery (including parcels collected by building staff, guards, or reception).

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🌐 Unserviceable Locations & Delivery Exceptions

• Before Pickup: If your pincode becomes unserviceable, your order will be cancelled and a full refund issued

• After Pickup:

  • Courier may attempt delivery with extended timelines

  • If delivery is not possible, the order will be returned to origin and refunded as a store Gift Card

• In case of force majeure events (natural disasters, political unrest, etc.), Adorniq reserves the right to cancel or delay delivery

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💬 Need Help?

If your order is delayed or you face any shipping issues:

• WhatsApp / Call: +91 9205966338

• Email: support@adorniq.in | adorniqofficial@gmail.com

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✨ All Adorniq jewelry is 18K gold plated, waterproof, anti-tarnish, and safe for sensitive skin — perfect for everyday wear, whether you shower, sweat, or go about your daily routine.